Job Title: Food Volunteer

Based at: Eastleigh Basics Bank

Reports To: Shop Manager

Job Purpose Summary:

To help the Shop Manager in putting away, picking and packing stock.
Providing a welcoming and sympathetic atmosphere for clients, donors and all shop visitors.
Assist in cleaning and housekeeping of the premises.

Key Responsibilities

• Meeting Basics Bank clients with a warm and friendly welcome, offering support in a manner appropriate for a Christian organisation.

• Receiving, sorting and date checking grocery supplies for storage and distribution.

• Collecting stock from donation stations within the town e.g. at Sainsbury & Tesco.

• Using Basics Bank funds, purchase grocery supplies from town centre supermarkets.

• Picking and packing stock for issuing out to clients.

• Maintaining a clean, safe and tidy working environment.

• Treating each client’s affairs in confidence at all times.

• Where appropriate, offer signposting to clients to resources or help outside the Basics Bank (or ask the Shop Manager to do this).

Skills Required

• Good listening and communication skills

• Ability to act in a sympathetic, non-judgemental and sensitive manner with all clients, maintaining their confidentiality at all times

• Willingness to undertake all the manual aspects of the role

• Well organised and able to work as part of a team

• Compliance with the policies of Eastleigh Basics Bank